Credit Controller

Job Purpose To manage and control debtor accounts effectively, ensuring timely cash collection while maintaining strong customer relationships. This role is office based and there is no Hybrid working, please only apply if you are able to commute to Abingdon on a daily basis. Key Responsibilities Manage debtor accounts, including assessing and setting appropriate customer credit limits Assess credit risk using customer history and relevant market information Handle internal and external queries relating to invoices, payments, and account balances Negotiate and agree repayment plans with customers where necessary Allocate incoming cash accurately and promptly Build and maintain strong customer relationships to support timely payments Maintain accurate records of customer contact, discussions, and outstanding issues Raise copy invoices and credit notes to resolve reasons for non-payment Create and maintain new customer accounts Produce and issue customer statements Manage a planned approach to seasonal extended payment terms Support daily invoicing processes Assist with customer credit notes relating to faulty goods, shortages, or overcharges Process and respond to trade reference requests Provide additional administrative support as required, including data processing during peak periods Skills and Experience Proven experience in credit control and sales ledger management Ability to balance cash collection requirements with positive customer relationships Working ..... full job details .....