Credit Controller

Role: Credit Controller

Location: Manchester (Hybrid)

Job Type: Permanent, Full-time

Salary: £28,000 - £30,000 + Bonus

We have an exciting opportunity for an experienced Credit Controller to join a high-performing Credit Control team within a nationally recognised business, ranked as one of the UK’s Best Big Companies™ to work for and widely recognised for its commitment to Learning and Development.

This role will see you managing a portfolio of client accounts, taking ownership of cash collection and debtor management, while delivering a high standard of client service. You will play a key role in reducing debtor days and improving cash collection performance, working closely with internal stakeholders across the business.

The Role

• As Credit Controller, you will have responsibilities across Cash Collection, Query Resolution and Account Management, including:
• Achieving monthly cash collection targets through proactive and overdue credit control
• Monitoring daily cash receipts to ensure accurate and up-to-date reporting information
• Liaising with internal colleagues to resolve invoicing and billing queries efficiently
• Processing credit notes once appropriate authorisation has been obtained
• Delivering excellent client service across all interactions
• Providing monthly statements to clients
• Reconciling client accounts covering both billed and unbilled debt, using Excel to highlight outstanding balances and queries requiring resolution

What We’re Looking For

• Previous Credit Control experience within a large organisation
• Target-driven with a strong focus on results
• Ability to work independently while managing competing deadlines
• High level of attention to detail
• A flexible and committed team player
• Strong communication skills, both over the phone and via email
• Strong Excel skills

Benefits Of The Role

• Discretionary bonus scheme
• 26 days annual leave plus bank holidays
• Flexible and hybrid working model
• Ongoing investment in learning and development
• Colleague health and wellbeing programme
• Free access to an onsite gym and discounted gym memberships
• Rooftop bar and social area access
• Mental health support through free, confidential advice and counselling
• Access to free wellbeing apps
• Free onsite parking