Credit Controller

Credit Controller / Accounts Receivable SpecialistJob PurposeReporting to the Finance Manager, the Credit Controller is responsible for managing customer accounts, ensuring invoices are collected within agreed payment terms, producing accurate account reconciliations, and resolving billing and payment queries.The role supports the efficient operation of the finance function through effective debt management, accurate cash allocation, stakeholder communication, and compliance with company policies and procedures. A strong focus on customer service, relationship building, and continuous improvement is essential.Key ResponsibilitiesManage and reconcile customer sales ledger accounts to ensure account balances are accurate and up to date.Process, record, and reconcile incoming payments, including resolving unallocated cash balances promptly.Monitor outstanding debt and produce regular aged debt analyses and reports.Proactively chase overdue invoices via telephone, email, and written correspondence to reduce debtor balances and improve cash flow.Investigate and resolve invoice, billing, and payment queries in collaboration with internal stakeholders.Maintain accurate records of outstanding issues and provide regular updates on query resolution.Support the setup and maintenance of recurring payment arrangements and encourage customers to utilise electronic payment methods.Communicate professionally with customers and internal departments to ensure timely payment and issue ..... full job details .....