Credit Controller

CREDIT CONTROLLER -OFFICE BASED

Manage and organize accounts receivable, ensuring timely customer payments and minimizing bad debts to maintain a healthy cash flow.

KEY DUTIES

• Assessing customer credit worthiness
• Setting credit limits
• Chasing overdue invoices via phone/ email/ letter
• Resolving billing disputes
• Reconciling accounts
• Input of cash from the bank

KEY RESPONCIBILITES AND DUTIES

• Debt Collection - Proactively chase overdue payments via telephone, email and letter ensuring timely payment of invoices.
• Credit Risk Assessment  - Evaluate new and existing customer credit ratings,  setting and reviewing credit limits to minimise financial risk, using an on- line platform to obtain credit reports.
• Negotiation – negotiate payment plans with clients and manage disputes or query resolution
• Reporting – Produce regular aged debt reports for management and highlight potential debtor issues
• Compliance – Ensure all credit activities comply with company policy and legal regulations, including initiating legal proceedings if necessary.
• Litigation process – Understand the litigation process in order to process debts through courts.
• Excel – Knowledge of excel and spreadsheet
• Rebate allocation – Use of an outside platform to monitor and record payments from suppliers
• Attend monthly meeting with other merchants to discuss slow paying customers

SKILLS

• Communication – Strong negotiation and interpersonal skills for client contact
• Technical proficiency – Excellent numerical skills and experience with accounting software – Bistrack and Kinetic financials
• Analytical skills – ability to analyse financial data and access credit risk
• Organization – strong attention to detail and ability to handle high volume , time sensitive tasks
• Experience – previous experience in Credit Control, accounts receivable or a customer facing financial role required