Credit Controller - Italian Speaking

My client is a prestigious-luxury-design-business-based-in-South-West-London,-renowned-for-delivering-exceptional-design,-quality-and-service-to-an-international-clientele.-As-the-business-continues-to-grow,-they are-looking-for-a-proactive,-detail-oriented-and-commercially-minded-Credit-Controller-to-join-the-team.

This-is-an-exciting-opportunity-to-join-a-premium,-design-led-environment-where-attention-to-detail,-professionalism-and-strong-client-relationships-are-at-the-heart-of-everything-we-do.

The-Role

Reporting-to-the-Credit-Manager,-the-Credit-Controller-will-be-responsible-for-managing-an-international-sales-ledger,-ensuring-timely-collection-of-outstanding-debts,-maintaining-accurate-account-records-and-building-strong-relationships-with-clients-across-multiple-markets.

The-successful-candidate-will-be-confident-communicating-with-international-customers-in-both-English-and-Italian,-with-the-ability-to-manage-credit-control-processes-professionally-while-delivering-a-high-standard-of-customer-service-consistent-with-a-luxury-brand.

This-is-a-fully-office-based-position-in-SW18,-offering-the-opportunity-to-work-closely-with-a-collaborative-and-dynamic-team.

Key-Responsibilities

• Manage-the-international-sales-ledger,-ensuring-customer-accounts-are-accurate,-up-to-date-and-reconciled.
• Proactively-manage-credit-control-activities,-including-payment-chasing,-overdue-accounts-and-outstanding-invoices.
• Communicate-professionally-with-clients-in-both-English-and-Italian-via-email-and-telephone.
• Build-and-maintain-positive-relationships-with-international-clients-while-ensuring-payments-are-received-within-agreed-credit-terms.
• Investigate-and-resolve-invoice-queries,-payment-discrepancies-and-account-disputes-promptly.
• Allocate-incoming-payments-accurately-and-reconcile-customer-accounts.
• Monitor-aged-debt-reports-and-identify-potential-credit-risks.
• Work-closely-with-the-sales,-customer-service,-logistics-and-finance-teams-to-resolve-outstanding-issues-and-minimise-overdue-debt.
• Assist-with-credit-checks,-credit-limit-reviews-and-customer-account-applications-where-required.
• Produce-regular-reports-on-outstanding-balances,-overdue-accounts-and-collection-performance.
• Support-month-end-processes-and-maintain-accurate-financial-records.
• Identify-opportunities-to-improve-credit-control-procedures-and-cash-collection-efficiency.

About-You

My client is looking-for-an-organised,-commercially-aware-and-personable-individual-who-takes-ownership-of-their-workload-and-enjoys-working-in-a-fast-paced,-international-business-environment.

Essential-requirements:

• Fluent-in-both-English-and-Italian,-with-excellent-written-and-spoken-communication-skills-in-both-languages.
• Previous-experience-in-credit-control,-accounts-receivable-or-sales-ledger-management.
• Good-numerical-skills-and-a-strong-understanding-of-financial-processes.
• Proficiency-in-Microsoft-Excel-and-experience-using-accounting-or-ERP-systems.

Desirable:

• Experience-managing-an-international-ledger-or-working-with-overseas-customers.
• Experience-within-luxury-retail,-interior-design,-furniture,-lifestyle-or-another-premium-consumer-facing-business.
• Knowledge-of-foreign-currency-transactions-and-international-payment-processes.

What-We-Offer

• Excellent-employee-benefits,-including-exclusive-discounts-on-products-and-services.
• Bonus-opportunities-linked-to-performance-and-business-objectives.
• The-opportunity-to-work-within-an-established-luxury-business.
• A-professional,-friendly-and-collaborative-office-environment.
• The-opportunity-to-work-with-an-international-client-base-and-develop-your-commercial-finance-experience.
• A-role-with-scope-to-take-ownership-of-the-ledger-and-make-a-meaningful-contribution-to-the-business.