Credit Controller

A well-established and growing business with a strong regional reputation and a friendly team is looking for an experienced Credit Controller to join its credit control team. You’ll manage your own customer base, keep cash flowing, and build the kind of relationships that make collecting payment a conversation rather than a confrontation.

Location: Ripon, North Yorkshire, commutable from Harrogate, Knaresborough, Thirsk, Boroughbridge, Bedale and surrounding areas.

Salary: Competitive, depending on experience

Benefits:

• 24 days’ holiday plus bank holidays, with your birthday off too
• Company pension, life insurance at 3x salary and an employer-funded cash plan towards everyday healthcare costs
• Tailored career development, staff discounts and free on-site parking

What you'll be doing...

• Opening new accounts and managing the day-to-day running of your own customer ledger
• Chasing due and overdue payments by phone, letter and statement, helping to reduce aged debt
• Resolving invoice queries with customers and colleagues across the business
• Agreeing and managing repayment plans, and managing credit limits within your authority
• Keeping customer records accurate and up to date, ensuring collection, reconciliation and payment processes are followed
• Working with the Credit Control Manager to escalate accounts where necessary, including referrals to third-party collection agencies

What you'll bring..

• Experience in credit control or cash collection, ideally within a sales-driven business
• Strong Microsoft Office skills, particularly Excel, plus experience using finance or accounting systems
• An excellent telephone manner, with the confidence to negotiate and know when to escalate
• A systematic, organised approach with a strong eye for detail
• MICM qualification or experience is desirable but not essential

If you’re an experienced Credit Controller looking for a stable, permanent role with a business that values its people, we’d love to hear from you. Apply today!