Credit Controller

Your new company You will be joining a growing and forward-thinking professional services organisation with a strong presence across the UK and Ireland. Known for its collaborative culture and modern approach, the business works closely with SMEs to provide trusted financial and advisory services.With continued growth and investment in people, the finance function plays a key role in maintaining strong client relationships and supporting business performance. They are now looking to appoint a Credit Controller to join their Cardiff team on a hybrid basis.Your new role As a Credit Controller, you will play a key role in managing client accounts and ensuring the timely collection of outstanding debt, while maintaining strong client relationships.Your responsibilities will include:Managing and monitoring outstanding balances across client accountsChasing overdue payments via phone, email, and written communicationNegotiating payment plans with customers where requiredAllocating payments and reconciling customer accountsInvestigating and resolving payment discrepancies and queriesSupporting monthly reporting on aged debt, cash flow, and payment trendsWorking closely with internal teams to resolve credit-related issuesEnsuring processes align with company credit control policies and proceduresThis is a hands-on and relationship-focused role, offering exposure to both transactional processes and stakeholder engagement.What you''ll need to succeed Previous experience in credit ..... full job details .....