Credit Controller

We''re Hiring: Credit Controller - Global Educational Management BusinessAre you an experienced Credit Controller with a proven track record in B2C collections? I''m currently recruiting on behalf of a global leader in educational management, and this is a fantastic opportunity to join a forward-thinking organisation that''s shaping the future of learning worldwide.The RoleAs Credit Controller, you''ll take ownership of a busy B2C ledger, managing tuition fee collections and ensuring smooth cashflow across multiple international markets. This is a hands-on role where you''ll combine strong relationship management with commercial awareness, balancing empathy for students and families with the need to deliver results.What You''ll Be DoingManaging a high-volume B2C ledger, chasing outstanding balances and ensuring timely payments.Handling inbound queries from students and clients with professionalism and care.Monitoring and reconciling invoices, purchase orders, and receipts across multiple systems.Processing credits, refunds, and adjustments accurately.Producing regular debtor reports and advising management on collection performance.Supporting the wider finance team with administration and process improvements.What We''re Looking ForPrevious experience in credit control, ideally in a B2C environment (education, subscriptions, or services).Excellent communication and negotiation skills, with the ability to handle sensitive conversations.Strong organisational skills and ..... full job details .....