Credit Controller

Your new company A leading and well-established organisation within the utilities and customer services sector is seeking to appoint a Credit Controller to join its busy operations team in Belfast. Renowned for its strong workplace culture, employee development opportunities, and commitment to customer service excellence, this organisation offers a supportive environment where employees are encouraged to grow professionally while making a meaningful impact.With a strong focus on teamwork, employee wellbeing, and flexible working arrangements, this is an excellent opportunity to join a highly regarded employer that values its people and invests in their success.Your new role Reporting to the Credit Manager, you will play a key role in reducing customer arrears, improving cash flow performance, and ensuring all relevant regulatory requirements, data protection standards, and internal procedures are followed.As Credit Controller, your responsibilities will include:Managing a portfolio of customer accounts and proactively reducing outstanding debt.Conducting inbound and outbound telephone calls to customers regarding overdue balances.Negotiating affordable repayment arrangements and resolving customer payment issues.Investigating customer accounts and tracing debtors where required.Liaising with third-party agencies and internal stakeholders to progress debt recovery activities.Maintaining accurate account records and updating internal systems.Working towards individual and team ..... full job details .....