Credit Controller

Credit Controller | £30,000 + Bonus + Benefits
Location: Hybrid / Glasgow City Centre

We are recruiting on behalf of a leading organisation in the utilities sector, seeking an experienced Credit Controller to join their dynamic and collaborative team. This is a fantastic opportunity to contribute to a fast-paced business with strong values, excellent benefits, and genuine career development prospects.

About the Role
As Credit Controller, you will be responsible for managing the sales ledger, pursuing outstanding business-to-business payments, resolving queries promptly, and maintaining effective customer relationships. Your work will directly support the company’s cash flow and credit risk objectives.

Key Responsibilities

- Collect outstanding B2B payments by phone, email and written communication in line with agreed terms
- Maintain accurate records of communication, payment plans and account activity using D365
- Monitor customer accounts and allocate incoming payments efficiently
- Issue monthly statements and weekly aged debt reports
- Meet cash collection and telephony targets to reduce debt exposure
- Reconcile accounts and ensure correct posting of cash and credit notes
- Resolve customer queries working closely with internal teams
- Escalate high-risk accounts or persistent late payers where necessary
- Assess new customers'' creditworthiness and recommend credit limits
- Participate in legal processes, forecasting and query resolution meetings
- Support continuous improvement initiatives in credit control processes

Skills and Experience

- Previous experience in credit control or accounts receivable
- Experience in the utilities sector is desirable
- Strong communication and negotiation skills
- High level of accuracy and attention to detail
- Good working knowledge of Microsoft Excel and accounting systems (D365 experience preferred)
- CICM qualification (or working towards) is an advantage
- Ability to manage workload and prioritise tasks in a busy environment

Education

- Degree desirable
- Minimum of 3 Highers (or equivalent)
- CICM qualification or equivalent practical experience

Salary and Benefits

- Salary: £30,000 per annum
- Performance-related bonus
- 25 days annual leave plus bank holidays
- Company pension scheme
- Hybrid and flexible working options
- Career development and training support
- Supportive and inclusive working culture

How to Apply
If you are a proactive and skilled credit professional looking to make your next move, we would love to hear from you. Interviews are taking place shortly.