Credit Controller

Credit Controller // Salford Quays-// -28-30k Plus generous monthly bonus // 12m FTC - potential for permanent

We are partnering with a highly successful and diverse multi-site business-as they look to appoint a number of experienced Credit Controllers. The ideal candidates will enjoy being part of a dynamic, ever-evolving and growing business and will thrive in a fast-paced and challenging environment.

You will manage your own portfolio of customers, building relationships, collecting payments, negotiating, resolving queries, and working closely with other internal teams to reduce aged debt.

This role is ideal for someone proactive and dynamic who thrives in a target-driven environment, and wants to contribute to continuous improvement within an expanding business.

Although a 12month contract initially, there will always be a commitment to retain excellent individuals in this business and provide individuals with development and real career progression.

Role :

• Manage a dedicated portfolio of customers, building strong relationships to maximise cash collection.
• Prioritise daily tasks to balance excellent customer service with achieving financial targets.
• Liaise with the other teams across the business to maintain accurate ledgers and resolve queries.
• Collaborate with colleagues to support customer success and negotiate payment solutions.
• Work with team leaders and managers to present strategies for resolving challenging accounts.
• Forecast cash collections in collaboration with team managers and the Head of Department.
• Propose solutions for unrecoverable debts and assist in determining next steps.
• Undertake ad hoc duties as required.

Experience:

• Demonstrable experience in a similar role.
• Exposure managing high-value customers /low-value, high-volume accounts.
• Proven history of consistently meeting collection targets.
• Demonstrated ability in effective debt management to timely resolution.
• Skilled in maintaining clear, accurate records in finance systems.
• Experience working in a very busy office environment with tight deadlines and KPIs.
• Strong Excel skills
• Experience in change management or process improvements.

Personal Qualities:

• Works well under pressure and manages own workload effectively.
• Personable yet firm when handling client issues and overdue debts.
• Excellent attention to detail and high degree of accuracy.
• Adaptable to changing priorities and environments.
• Strong communication and relationship-building skills.
• Positive, proactive, and flexible approach.
• Strategic thinker who can propose fresh solutions to stakeholders.

Benefits:

• Competitive salary and excellent bonus scheme.
• Opportunities for professional development and career progression.
• 25 days holiday
• Gym, on site staff restaurant, life assurance, range of discounts
• Focus on well-being and support