Credit Controller

Credit Controller

Norwich | Full-Time | Permanent
£30,000 – £32,000 (depending on experience)

Are you an experienced Credit Controller who enjoys building strong relationships while keeping debt levels under control? This is a fantastic opportunity to join a successful business in Norwich, offering a supportive team environment and the chance to make a real impact in a fast-paced finance function.

As Credit Controller, you’ll take ownership of your own ledger, ensuring prompt collection of outstanding invoices and minimising risk to the business. You’ll work closely with both customers and internal teams to resolve queries and maintain healthy cash flow.

Key responsibilities include:

• Chasing outstanding payments by phone, email, and letter in a professional manner.

• Building and maintaining strong relationships with customers to ensure repeat business.

• Allocating cash and reconciling accounts accurately.

• Preparing debtor reports for management.

• Escalating problem debts where necessary and supporting legal processes if required.

You’ll be a confident communicator who’s not afraid to pick up the phone and build rapport quickly. We’re looking for someone with:

• Previous credit control experience (minimum 1–2 years).

• Strong attention to detail and organisational skills.

• A proactive, problem-solving approach.

• Good IT skills, particularly Excel and accounting software.

• Salary: £30,000 – £32,000 DOE.

• Full-time, permanent role.

• Free on-site parking.

• Friendly, supportive finance team.

• The chance to work for a stable, growing business with a great reputation.

If you’re a Credit Controller who thrives in a busy environment and wants to be part of a company where your contribution really matters, we’d love to hear from you.