Credit Controller

Job Title - Credit Controller
Location - Birmingham
Salary - £26,000 - £32,000 (DOE)
Contract - Full-time, permanent
About Our Client
Our client is a well established commercial property company with a growing portfolio across the Midlands. Known for their professionalism and client-focused approach, they pride themselves on delivering high quality services to their tenants and landlords.
The Role
We are seeking an experienced Credit Controller with a strong background in the property sector to join our finance team. You will be responsible for managing the end-to-end credit control process, ensuring timely collection of rent and service charges, while maintaining excellent relationships with tenants and clients.
Key Responsibilities
- Proactively manage debtor ledgers and ensure timely collection of outstanding balances.
- Liaise with tenants, landlords, and managing agents regarding arrears, queries, and payment plans.
- Issue rent and service charge demands, reminders, and statements.
- Monitor aged debt reports and provide regular updates to the Finance Manager.
- Work closely with property managers to resolve disputes promptly and effectively.
- Assist with month-end reporting and ad hoc finance tasks.
- Proven experience as a Credit Controller, ideally within the property or real estate sector.
- Strong communication and negotiation skills, with the ability to build rapport with a wide range of stakeholders.
- Excellent organisational skills and attention to detail.
- Confident using accounting software and Microsoft Excel.
- Ability to work independently as well as part of a collaborative team.
- Competitive salary of £26,000 - £32,000 (depending on experience).
- Opportunity to grow within a supportive and expanding business.