Credit Controller

Overview

Join to apply for the

Credit Controller

role at

Clyde and CoLocation: LondonRole: Insurance Credit ControllerResponsibilities

Ensure invoice debts are collected in a timely manner.Hold regular meetings with partners and case handlers to ensure all relevant debts are chased as necessary.Following up overdue invoices by telephone, email and letter within agreed time scales.Maintaining accurate notes on the credit control database which is used to keep a record of outstanding invoices and may be used to manage the scheduling of payment chasing.Dealing with queries from case handlers, clients and other members of the Finance Department. Daily communication with cashiers and billing assistants. Establish working relationships with the partners in dealing with outstanding debts.Use Elite 3E to make general invoice enquiries. A working knowledge of Excel and Elite 3E is necessary for ad hoc queries and providing schedules to clients.Cash collection and debtor day targets are agreed each month for each practice area of the firm, and debtor ageing levels are monitored. Regular team meetings with the Senior Credit Controller are used to establish the most appropriate approach for chasing outstanding debts in the forthcoming period.Approach debt chasing with a methodical mindset, while being convincing and persuasive when communicating with clients and partners.All duties necessary to support the management of outstanding client debts in line with agreed targets.Essential Skills And Experience

Credit Control experience, preferably within a law firm and a good working knowledge of Insurance market collections, including an understanding of ECF (Electronic Collections Files) for Lloyds and Lirma / ILU collections. Understanding of Insurance layers and Insurance slip percentages and Costs Sharing Arrangements.Ability to communicate at a senior level.Ability to manage and prioritise an extensive caseload, while also meeting other ad hoc objectives.Ability to recognise potential risks to the Firm that should be escalated.Working knowledge of Excel spreadsheets is required.Working knowledge of 3E, Elite Collections (or similar) would be preferable. Strong communication skills.Ability to establish and maintain excellent relationships with both internal and external clients.Ability to negotiate at a senior level and to influence towards a positive outcome for the Firm.Ability to meet deadlines and work effectively and accurately, even when under pressure.Business Services Competencies

Technical ExcellencePeople and TeamClient/Stakeholder RelationshipsService Delivery and Commercial AwarenessPersonal EffectivenessClyde and Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work.Please read our privacy notice carefully. This describes what personal information Clyde and Co may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data ..... full job details .....