Credit Controller

About the role Credit Controller - Maternity Cover up to 03/04/26 - Office Based in Southport (North West) About the Company Our journey began back in 1929. Since then, we ve continued to build a strong and resilient business with a great future. It''s why we believe we re the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, you ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The key role responsibilites are: Providing invoices, credit notes and statements to customers. Follow the company collection procedure to minimise bad debt. Monitor customer credit limits, customer spend and obtain credit reports when required Liaising with internal and external customers to resolve customer queries. Agree and monitor customer payment plans Generate aged debt reports and make contact calls/emails to gain payment of the overdue Take customer card payments Follow company procedures for business closures, liquidation/administration/legal transfers. Credit check and process new account forms Covering colleagues workload for annual leave Allocation of payments received Chasing remittances Monitoring various inboxes Processing direct debits Reconcile customer accounts Use multiple in house computer systems along with Microsoft Office and Teams Hybrid working when probation is passed (3 days office, 2 days ..... full job details .....