Credit Controller

Paying £30,000 - £35,000 + Excellent Benefits - A well-established and fast expanding financial services business based in Blackburn is seeking an experienced Credit Controller to join their expanding finance team. This is a fantastic opportunity for a proactive individual who thrives in a fast-paced environment.

This is a full-time, permanent job opportunity that can offer hybrid working. The working hours are typically 8.45am – 5.00pm Monday – Friday with a 30-minute lunch break, but flexible working is available.

THE JOB

As Credit Controller, you will play a vital role in managing the sales ledger, ensuring the timely collection of outstanding invoices, and building strong relationships with clients to support effective cash flow.

This is a key position within the organisation, contributing to the financial stability of the Group while delivering a professional, proactive, and client-focused service.

Reporting to the Head of Finance, your responsibilities will include:

• Proactively chasing outstanding debts via telephone and other communication channels
• Processing card payments accurately and efficiently
• Completing monthly statement runs
• Reviewing and adjusting monthly standing orders where required
• Investigating and resolving customer queries and disputes in a timely manner
• Producing and maintaining debt reports, and attending internal meetings to review aged debt with key stakeholders
• Raising credit notes as required
• Setting up new client accounts, including establishing standing orders and appropriate credit terms
• Managing and maintaining the sales ledger, ensuring all payments are correctly allocated
• Monitoring aged debt and prioritising collection activity effectively
• Working towards targets and KPIs to support cash collection performance
• Identifying and recommending improvements to processes and procedures

THE PERSON

The ideal candidate will be a confident communicator with a proactive approach and strong attention to detail. You will be highly organised, able to manage your workload effectively, and comfortable working both independently and as part of a team.

You will also demonstrate a high level of personal integrity and honesty, with the ability to manage sensitive information confidentially. Strong written and verbal communication skills are essential, along with proficiency in Microsoft applications including Excel, Word, Outlook, and Adobe PDF.

THE BENEFITS

• Competitive pension scheme with salary sacrifice option
• Generous annual leave of 33 days (including bank holidays)
• Flexible hybrid working arrangements
• Ongoing learning and development opportunities to support your career growth
• Comprehensive wellbeing support, including healthcare and wellness initiatives
• Access to lifestyle benefits such as electric car and the Cycle to Work schemes
• Free independent mortgage advice
• Employee and client referral bonus schemes
• Regular social events and team activities

*Please note that we are only able to consider applications from those who are eligible to work in the UK without requiring sponsorship.