Credit Controller

Credit ControllerChelmsford Full Time- Office Based General ResponsibilityWorking within the Operations Department, providing support to the Client Management teams for proactive management of a portfolio of clients.To deliver exceptional Client service, maintain internal and Client relationships, and effectively identify any risks to prevent loss of income and reputation to our business.Responsibilities-Credit Control:• To deliver and maintain proactive and effectivecollections processes, whilst delivering excellent service to the Clients.• To ensure collection and follow-up calls are made withinagreed timescales.• To ensure adequate levels of verification are maintainedon the Client''s Ledgers at all times.• To record and maintain up-to-date debtor contactdetails • To record and maintain the debtor diary and collectionnotes on the operating system.• To assist the data processing team by obtainingremittance advice and allocation details for expecteddebtor receipts.• To identify any sales ledger queries and work closelywith the Client Management teams to ensure thatClients resolve disputes quickly and are aware of anydifficult recovery situations that may require legalaction.• Maintaining first-class Client relationships, ensuring thatexcellent levels of service are delivered so that the ClientSatisfaction levels remain high.• To make recommendations on how the Credit Controlfunction can be improved/enhanced.Risk Management:•To ensure the security of funds at all ..... full job details .....