Credit Controller (12-Month Fixed-Term Contract) - Kent

Credit Controller (12-Month Fixed-Term Contract) - Kent An established organisation within a highly regulated and fast-paced sector is seeking an experienced Credit Controller to join its finance team on a 12-month fixed-term contract. This is an excellent opportunity for a proactive and detail-oriented credit professional who enjoys managing a high-volume, high-value ledger, building strong customer relationships, and resolving complex account queries. You will play a key role in driving cash collection performance while ensuring a positive customer experience. Key Responsibilities: Manage a portfolio of customer accounts, ensuring outstanding invoices are collected in line with agreed payment terms. Chase overdue debt via email and telephone, maintaining regular communication with customers. Minimise aged debt by maintaining accurate account notes and clear action plans. Investigate, manage, and resolve complex account queries, following established escalation procedures where required. Process and raise credit note requests in accordance with company policy. Identify potential payment risks, delays, or issues and escalate appropriately to management. Participate in regular debtor reviews and contribute towards monthly cash collection targets. Reconcile customer accounts and analyse large volumes of financial data to identify discrepancies. Build and maintain strong working relationships with customers and internal stakeholders. Effectively prioritise workload and ..... full job details .....