Credit Control Team Leader

Credit Control Team LeaderLocation: Port TalbotSalary: 35,000 - 40,000 per annumJob Type: Permanent, Full-TimeEmployer: ConfidentialThe OpportunityAn exciting opportunity has arisen for an experienced Credit Control Team Leader to join a successful and growing business based in Port Talbot. This permanent position offers the chance to lead an established credit control team while playing a key role in improving cash flow, reducing aged debt, and supporting the wider finance function.This role would suit an ambitious credit professional looking for long-term career development and progression within a forward-thinking organisation.Key ResponsibilitiesLead, coach, and develop the Credit Control team to achieve individual and departmental targets.Oversee the collection of outstanding debt and ensure customer accounts are managed effectively.Monitor aged debt and implement strategies to improve cash collection performance.Resolve escalated customer queries and payment disputes in a timely manner.Produce regular reports and KPI analysis for senior management.Review and improve credit control processes and procedures.Work closely with internal departments to strengthen customer relationships and minimise payment delays.Support month-end activities, reconciliations, and cash allocation processes.About YouPrevious experience in a Credit Control Team Leader, Senior Credit Controller, or supervisory credit control role.Strong understanding of credit control and debt recovery processes. ..... full job details .....