Credit Control Team Leader

Credit Control Team LeaderLocation: London CampusHours: Full-Time, Monday-Friday 9:00am-5:30pm (1 day working from home)

Are you a confident leader with a strong background in credit control and income management? Do you thrive in fast-paced environments and enjoy making a real impact? If so, QA Higher Education has an exciting opportunity for you!

Role SummaryAs Credit Control Team Leader, you''ll lead a dynamic team across multiple locations, overseeing the full revenue collection cycle for QA Higher Education. You''ll manage four distinct sales ledgers tied to key education partners, ensuring efficient cash flow and accurate financial reporting.

Key Responsibilities

Oversee revenue creation and collection across four sales ledgers, ensuring timely reconciliation and reporting.Deliver insightful financial analytics to senior leadership to support strategic decisions.Manage high volumes of communication with internal and external stakeholders, both face-to-face and remotely.Lead and support a team of three direct reports, fostering performance and development.Drive debt collection efforts, manage instalment plans, and follow up on Student Finance England approvals.Support the Credit Manager with operational tasks, including process improvements and workflow optimisation.

What We''re Looking For

Strong leadership and communication skillsExperience with CRM systems and accounting databases (desirable)Proficiency in Microsoft Office applicationsExperience in database management (desirable)Self-motivated, adaptable, and calm under pressure

Why QAHE?At QA Higher Education, we''re passionate about helping people find their place in the world. We celebrate diversity and are committed to creating an inclusive environment for all. As an equal opportunity employer, we welcome applicants from all backgrounds.

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