Credit Control Team Leader

Overview

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Credit Control Team Leader

role at

WSP in the UK and Ireland .You will become part of a dynamic team, working together to support our engineers in collection of payments for the exciting projects they have delivered for their clients. You will play an active role in process improvement projects, always making things better. You will pull together reporting that improves transparency of the effectiveness of our debt collection team and strategies then work with your team and stakeholders to challenge them to achieve even more.Responsibilities

Leading and engaging your team successfullyHaving clear ownership and detailed knowledge of your team''s debt ledgerBuilding great, productive relationships across all levels of the businessDriving cash flow to meet your team and your stakeholders'' targetsHelping stakeholders understand how to use our Debt Collection AgencyRaising the profile of the credit policies and Credit Management servicesSupport your team in ensuring they meet and exceed the set monthly KPI''sTeam and working arrangements

Reporting to the Senior Credit Manager you''ll be responsible for a team of Credit Controllers across multiple locationsWorking 3 days a week in our modern offices, alongside other Shared Service Teams to support collaborationWe pride ourselves on fostering a supportive and inclusive workplace where every team member feels valued and empoweredOur work environment is designed to be dynamic and engaging, promoting both personal and professional growthWe believe in open communication, continuous learning, and a strong sense of community within our teamsEmployee assistance programme is available for employee wellbeingWhat we will be looking for you to demonstrate

People management experience in Credit ControlIf you''ve worked in a Professional Services environment (like a Law firm or Consultancy) or Engineering / Construction sector, all the betterAbility to manage multiple priorities, manage your own time and meet deadlines; strong attention to detail and commitment to delivering excellent service; leadership that supports your teamComfort with contacting internal and external customers by telephone rather than email, and the ability to write clear, professional emailsYou may be studying for CICM (Chartered Institute of Credit Management) exams or already have them, or be pursuing another qualification and keen to develop with WSPWhat’s in it for you

Work-life balance: Hybrid working with two days from home and opportunities to collaborate in our modern offices across the UKInclusivity and Belonging: We welcome applicants with varied backgrounds and experiences and promote a culture of inclusion and belongingHealth and Wellbeing: Thrive programme, Virtual GP service, workplace adjustments, Gymflex and menopause supportFlex your time: WSP My Hour to take one hour each day for personal activities, with flexible time options and leave arrangementsYour development: Training, mentoring, and Chartership opportunitiesWeAreWSP: Disability Confident commitments and encouraging applicants with disabilities; request workplace adjustments if neededAbout Us

We are one of the world’s leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Accounting/Auditing and FinanceIndustries

Professional ..... full job details .....