Credit Control Team Leader

Credit Control Team LeaderLocation: BlackburnSalary: Up to 35,000 per annumContract: Full-time, PermanentWorking Pattern: Hybrid - 3 days in office, 2 days WFHClient DetailsAs Credit Control Team Leader, you''ll be responsible for overseeing the day-to-day credit control operation, ensuring outstanding debts are managed effectively and customer accounts are kept within agreed terms.You''ll lead and support a team of credit controllers, monitor performance and work closely with internal departments and customers to resolve queries and minimise overdue debt.DescriptionThe key responsibilities of a Credit Control Team Leader:Leading, motivating and developing the credit control teamManaging the day-to-day credit control functionMonitoring aged debt and ensuring outstanding balances are actively pursuedSetting and monitoring team KPIs and performance targetsReviewing customer accounts and credit limitsHandling escalated customer queries and complex debt issuesWorking closely with sales, finance and other departments to resolve account queriesProducing regular aged debt and performance reportsIdentifying opportunities to improve credit control processes and proceduresSupporting cash collection and maintaining strong cash flowEnsuring appropriate credit control procedures and controls are followedProviding regular updates and reporting to senior managementProfileA successful Credit Control Team Leader will have:Previous experience in credit control, ideally at a senior or ..... full job details .....