Credit Control Supervisor

Credit Control Team Leader Location: Chester (Office-Based, 5 days/week) Salary: Up to 32,000 + Great BenefitsWe''re working with a well-established business in Chester to recruit a Credit Control Team Leader to join their busy Finance team. This is an exciting opportunity for someone with credit control experience who is ready to take the next step into a leadership role, managing a small team and making a real impact on business performance.The Role: As Credit Control Team Leader, you''ll support the Credit Control Manager by overseeing cash collection, minimising overdue debt, and ensuring processes are followed across the team. You''ll provide coaching, development, and guidance to team members, while promoting a positive and professional team environment. This is a hands-on role with real responsibility for maintaining strong relationships with internal teams and customers.Key Responsibilities:Leading a team of Credit Controllers, monitoring performance and providing support where needed.Conducting regular 1-2-1s and coaching sessions to develop team skills.Monitoring KPIs to ensure targets are met, including cash allocation, dispute resolution, and unpaid balances.Assisting with credit checks, approvals, and account monitoring.Supporting the Credit Control Manager with process improvements and departmental projects.Covering team responsibilities as needed to ensure smooth operations.Building strong, professional relationships with customers and internal ..... full job details .....