Credit Control Manger

Contract Length: 3-6 months (potential extension) Location: West Midlands Hybrid Work Pattern 3 days a week on Site About the Role We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast-paced organisation. This role requires a confident leader with a strong operational background, capable of managing high-value ledgers, resolving complex disputes, and driving improvements in cash flow performance and debt governance. You will take ownership of the full credit control process and provide strategic and hands-on leadership to ensure strong financial control, robust reporting, and efficient cash collection. Key Responsibilities Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability. Manage the end-to-end credit control process, including customer contact, query resolution, reconciliations, and cash allocation. Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls. Produce weekly and monthly cash flow forecasts, debt analysis, and risk reporting. Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries. Support internal and external audits, ensuring all credit control practices meet governance standards. Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks ..... full job details .....