Credit Control

This is an opportunity based in Basingstoke, Hampshire to join a well-established UK business in a fast-growing sector, supporting a diverse customer base across multiple sites. Known for its collaborative culture, focus on continuous improvement, and commitment to employee development the company offers a stable yet dynamic working environment.  The Credit Controller role sits within a busy, supportive finance team, providing broad exposure across credit control and accounts processes. It would suit someone who enjoys relationship building, problem solving, and working in a detail-focused environment.

The business also offers a strong benefits package, clear career development opportunities, and a positive working culture.

What will the Credit Controller role involve?

• Building and maintaining strong relationships with customers and internal teams to resolve payment issues
• Managing a portfolio of customer accounts and proactively chasing overdue balances
• Posting daily bank receipts, maintaining accurate ledger records, and supporting payment allocation activities
• Working to reduce aged debt and improve overall cash flow across the business
• Handling customer queries via phone, email, and payment inboxes, including processing card payments and resolving issues
• Following escalation processes for non-payment cases and contributing to debt recovery strategies, including attending review meetings

Suitable Candidate for the Credit Controller vacancy

• Proactive, resilient mindset with the ability to work effectively in a fast-paced, deadline-driven environment
• Strong communication skills with a confident, professional, and customer-focused approach
• Good IT skills, including Excel and CRM/sales ledger systems
• Ability to build effective relationships across internal teams and external customers
• High attention to detail with strong numerical accuracy
• Well organised with the ability to prioritise workload effectively; previous credit control or finance experience desirable but not essential

Additional benefits and information for the role of Credit Controller

• Study support and training
• Career development and progression opportunities within a supportive environment
• Onsite parking
• Employee referral bonus scheme and regular charity/community involvement initiatives
• Salary dependent on experience

CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications.  Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.