Credit Control Advisor

Title: Credit Control AdvisorLocation: Chandlers Ford/ RemoteSalary: £26,208 per annum plus bonus schemeHours: 40 hours per weekSponsorship: Unfortunately, we are unable to offer sponsorship for this role. Are you a great communicator with a solution focused mindset? Do you have experience working within a credit control or similar environment?If so, we have a great opportunity for you to join our Credit Risk team as a Credit Customer Recoveries Advisor. What does this role involve? As part of the credit risk team, you will be working with our customers who have not made their bill payments. You''ll take incoming calls, as well as making outbound calls, to work out and agree a payment plan with the customer. Our customer base is both domestic and commercial, so the ability to build rapport quickly with a variety of people will help you be successful. Day to day, you will;liaise with internal and external stakeholders; ensure customer records are kept up to date; complete any queries within agreed SLA''s. Who are we looking for? The ability to interpret, sometimes complex, data is needed, as is the ability to multi- task. You will need to be resilient and remain professional. You will have excellent written and verbal communication skills, alongside a passion for delivering exceptional customer service. Our employees, just like our customers come from all walks of life, and we''re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment ..... full job details .....