Credit Control Administrator

Credit Control AdministratorJob Type: TemporaryLocation: GatesheadSalary: £27,000 per annum (£13.85 per hour)Hours: Full-time, 37.5 hours per week, 9am-5pm with 30 minutes lunchWe are recruiting on behalf of a long-established, family-owned foodservice wholesaler based in the Northeast. Established over 100 years ago, the business is a market-leading supplier to the foodservice sector, serving a diverse customer base including takeaways, quick-service restaurants and catering operators across the UK. Day-to-day of the role:Handle cash office responsibilities from Monday to Friday, including counting and keying as required.Process bank statements and accurately input and post customer payments (cash, cheques, and direct debits), including managing unpaid direct debits.Accurately process debit and credit card transactions onto customer accounts.Create daily and weekly unallocated payment reports and promptly investigate and resolve outstanding items.Open new customer accounts and maintain existing customer records, prioritising setup according to delivery schedules.Generate and issue direct debit letters, trade reference letters, and new customer account packs.Manage the input, production, and distribution of Sales Managers'' reports.Monitor and respond to emails received in the Accounts inbox and assist with incoming call volumes within the Accounts Department as required.Handle internal customer account queries and maintain accurate customer diary updates.Take customer card ..... full job details .....