Credit Control Administrator

Credit Control Administrator - Full time, permanent position

Salary - -25,000 - -27,000 per annum

Hybrid working

Manchester City Centre

Client Details

Are you a detail-oriented, confident communicator with experience in credit control, financial administration or retail? Ready to take the next step in your career with a supportive and expanding business?

We''re working with a well-established and growing company who are looking to add a Credit Control Administrator to their finance team.

Description

The key responsibilities of a Credit Control Administrator will include:

• Supporting the Credit Controller by contacting customers via phone and email in line with established procedures for overdue payments.
• Manage incoming calls relating to enquiries and ledger queries, ensuring a professional and helpful response.
• Liaise with third-party providers by preparing and submitting claims within required timeframes.
• Assist in the recovery of arrears.
• Respond promptly and professionally to all credit control-related enquiries from both internal departments and tenants.
• Maintain accurate and up-to-date tenant records, reflecting any changes in circumstances such as solicitor involvement, payment arrangements, or updated contact information.
• Prepare credit control letters and documents, manage filing, and provide general assistance to the accounts department as required.

Profile

A successful Credit Control Administrator will be:

• Previous experience in a Credit Control or Finance administration
• Competent in dealing with people face to face and over the telephone
• Ability to manage own time effectively, including organising and prioritising workload.
• Thrives in a busy environment.
• Flexible approach and positive attitude.
• Excellent communication skills.
• Methodical, systematic, accurate and highly organised.
• Friendly, helpful and pleasant manner, willing to learn, assist and advise.
• Enthusiastic and committed approach.
• Excellent numerical and literacy skills in order to undertake a range of tasks.

Job Offer

• A salary range of -25,000 - -27,000 per annum, depending on experience
• Hybrid working opportunities
• Generous holiday allowance
• Genuine opportunities to progress and develop a career in finance within a thriving industry and supportive team
• Modern office with good transport links
• Pension and other employee benefits