Credit contorller

We are looking for a reliable credit control officer to join the team in Portsmouth. Location: PO1 2ALHours: 37h a week, Monday to Friday 8.30 to 4 pm Salary: 15.12/h PAYEJob type: Temp, initially until the 31st of May 2027You will make sure customers pay the money they owe the Council on time, and to make sure any queries are sorted out quickly.You will work in a team of 8. The invoices you deal with cover many Council services, such as licensing fees, commercial rents, school facility hire, professional fees and service charges.About the jobMake sure external customers pay what they owe on time and on the agreed termsFollow up customer queries and check they are solved as quickly as possible, working with other Council teams and customersLook after your own group of accounts, checking aged debt reports and phoning and writing to customers about bills that are due or overdueTalk with customers about payment options and suggest the best way to collect or manage a debtEnter customer billing details correctly on the computer systemTake payments over the phoneProduce monthly reportsRequirementsProven experience in credit control and collections, with up-to-date knowledgeAn understanding of billing and invoicingBasic accounting skills and the ability to check and match customer accountsGood IT skills, including Microsoft Office and accounts receivable software, and a keen interest in new technologyA good understanding of how data protection applies to credit controlExcellent ..... full job details .....