Courier customer services clerk / logistics

We''re currently recruiting on behalf of a growing logistics business for a Customer Service Agent to join their busy Colnbrook office.This is a fast-paced, customer-focused role where you''ll handle queries, bookings and delivery updates while working closely with internal teams to ensure a seamless customer experience.Key Responsibilities:Managing customer enquiries via phone, email and online channelsCoordinating bookings and tracking deliveriesProactively resolving issues and keeping customers informedSupporting admin, shipments and fulfilment projectsWorking towards daily performance targetsAbout You:Strong communication and customer service skillsConfident phone manner and attention to detailAble to multitask in a fast-paced environmentTeam player with a proactive approachPrevious logistics/customer service experience desirableWhat''s on Offer:£25,000-£29,500 salary25 days holiday + bank holidaysCompany pension and development programmeEmployee perks scheme + wellbeing supportFree parking and refreshmentsHours: Full-time, rotating shifts between 07:30-19:00 (on a rota basis, with future on-call ..... full job details .....