https://jobs.co.uk/job/courier-customer-service-freightserve--372f53ee-d4ed-4e1c-aecc-bc738394fa17 RSS feed for Courier Customer Service at Freightserve. en-gb Mon, 17 Aug 2026 14:40:44 GMT https://jobs.co.uk/job/courier-customer-service-freightserve--372f53ee-d4ed-4e1c-aecc-bc738394fa17 https://jobs.co.uk/job/courier-customer-service-freightserve--372f53ee-d4ed-4e1c-aecc-bc738394fa17 Mon, 17 Aug 2026 11:51:25 GMT Location: Feltham | Salary: 28000.00-28000.00 Annual | Type: Permanent | Freightserve recruitment are looking for a Courier Customer Service Agent for a well-established Freight / Courier company based in the Heathrow area.Key Tasks:-• Strong communication, including writing, speaking and active listening• Great customer service skills, including interpersonal conversation, patience and empathy• Good problem-solving and critical thinking skills• In-depth knowledge of industry best practices• Basic maths and accounting skills• Organization, time management and prioritization abilities• Ability to be discreet and maintain the security of client information• Effective computer skills to input to use account management software in a timely and efficient manner• Excellent knowledge of excel, ideally with Intermediate experience level, able to use pivot tables and formulas.Skills and Competencies:-• Be Customer focused with dedication in your service delivery to meet Customer needs.• Ability to maintain positive mind-set when working under pressure, re-prioritising workload where necessary.• Be reliable with the ability to multitask and have strong problem-solving skills.• Strong attention to detail, accuracy, and numeracy.• Excellent IT skills with the abili... Permanent