Counter sales and Service AdvisorSmethwick 27,000 to 30,000Permanent, full-timeHours of work 08:00 to 17.00 Monday to Friday with 1 hour lunchIf you have an automotive background with experience in a customer-facing role and office-based work within a service department or parts department in a dealership or similar environment, we want to hear from you!Our client is seeking an enthusiastic and proactive individual to join their team. In this role, you will be the first point of contact, liaising with customers and internal departments, ensuring smooth communication and top-quality service.If you''re looking for a dynamic role in a fast-paced automotive environment, apply today!Job Responsibilities of the Counter Sales and Service Advisor:Act as a front-line liaison between customers and internal departments, ensuring excellent service.Work closely with other departments (e.g., production, admin, and stock control) to ensure smooth order processing and issue resolution.Receive, process, and complete sales orders for both counter and contract customers.Flexibility to take on tasks that may involve Parts, Service, and Sales functions.Provide regular reports and feedback to the line manager, highlighting any concerns.Ensure accurate completion of paperwork, including delivery, warranty claims, and QHSE documentation.Offer customers technical advice and product pricing information.Organise delivery and collection of products in a timely manner.Handle counter and contract ..... full job details .....