Counter Fraud Claims Handler

Job Title: Counter Fraud Claims HandlerLocation: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your roleWorking Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pmAbout The Role:The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department.What You''ll Be Doing:Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcomeExpediently assess a wide variety of claims/referrals and decide on the appropriate course of actionAccurately interpret intelligence and use it to drive an appropriate investigation strategyProactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreementsEnsure output achieves acceptable levels of accuracy and quantityEnsure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA complianceAvoid any claims leakage whilst maximising savings/repudiationsEnsure strict adherence to ..... full job details .....