https://jobs.co.uk/job/counter-assistant-mpa-recruitment--6ada3b21-6948-43b1-b063-18dd476cbf0c RSS feed for Counter Assistant at MPA Recruitment. en-gb Fri, 23 Oct 2026 21:20:43 GMT https://jobs.co.uk/job/counter-assistant-mpa-recruitment--6ada3b21-6948-43b1-b063-18dd476cbf0c https://jobs.co.uk/job/counter-assistant-mpa-recruitment--6ada3b21-6948-43b1-b063-18dd476cbf0c Fri, 23 Oct 2026 11:53:38 GMT Location: Portadown | Salary: 10000-500000 Annual | Type: Permanent | MPA Recruitment is currently recruiting on behalf of our client for a Counter Assistant based in the Portadown area. Full Time - Monday to Friday. This is an excellent opportunity for a friendly, reliable and hardworking individual to join the team. Key Duties and Responsibilities Administrative Support: Undertake a range of administrative duties, including data entry, record keeping, filing, archiving, meeting notes and general team support. Customer and Stakeholder Service: Respond to customer and stakeholder enquiries by telephone, email, post, online and face to face, resolving queries and complaints professionally and promptly, and escalating issues where necessary. Appointments and Communication: Arrange visits by NIHE staff and contractors, contact customers and issue follow-up correspondence as required. Policy Advice and Guidance: Interpret relevant Housing Executive policies and procedures to provide initial advice to customers and signpost managers and officers to appropriate sources of guidance. Data Management and Reporting: Maintain accurate and up-to-date records on NIHE systems and databases, undertake data accuracy checks, and collate, retrieve and analyse infor... Permanent