Council Tax Administration Officer

The roleJob Title: Council Tax Administration OfficerSalary Range: £30,225 - £36,969 approx. depending on experienceFixed Term for 1 Year - Full Time (36 Hours)Location: Twickenham / Homeworking hybridAre you looking for an opportunity to develop your career in local government and make a real difference to residents.Join One of London''s Largest Revenues ServicesAs a Council Tax Administration Officer, you will play a key role in delivering an essential frontline service, helping to administer Council Tax accounts for nearly 250,000 properties across Richmond and Wandsworth. You will be part of a busy, supportive team responsible for maintaining accurate records, processing changes, and ensuring residents receive an efficient and professional service.This is an excellent opportunity for someone with strong administrative skills, attention to detail, and a commitment to customer service.About the RoleYou will be responsible for:Supporting the Council Tax Service by undertaking high-volume administrative processing and routine account maintenance activities.Maintaining accurate customer records and account information.Responding to customer correspondence and enquiries by telephone, email and written communication.Investigating and resolving account queries in accordance with legislation and Council policies.Working closely with colleagues across Revenues, Benefits and other Council services.Supporting the delivery of annual billing and other key service ..... full job details .....