https://jobs.co.uk/job/council-tax-account-officer-slough-eden-brown-synergy--53520897-4be1-4015-ab25-4cd06d1771e1 RSS feed for Council Tax Account Officer - Slough at Eden Brown Synergy. en-gb Sat, 03 Oct 2026 20:09:23 GMT https://jobs.co.uk/job/council-tax-account-officer-slough-eden-brown-synergy--53520897-4be1-4015-ab25-4cd06d1771e1 https://jobs.co.uk/job/council-tax-account-officer-slough-eden-brown-synergy--53520897-4be1-4015-ab25-4cd06d1771e1 Sat, 03 Oct 2026 11:52:06 GMT Location: Slough | Salary: 28.00-28.00 Hourly | Type: Contract | As a Council Tax Account Officer, you will be a key point of contact for Council Tax billing and collection queries, providing clear and accurate advice to residents and customers. You will manage a caseload of enquiries from initial contact through to summons stage, resolving issues end-to-end across billing and, where appropriate, recovery processes. The role is focused on maintaining accurate customer accounts, minimising arrears, and maximising Council Tax income collection. You will also be required to process day-to-day Council Tax billing work, including occupations, vacations, and liability changes. Apply and review discounts, exemptions, and disregards in line with legislation and council policy. Issue bills, reminders, and statutory notices. Balance accounts, arrange refunds, and progress write-offs where appropriate with full justification. Use council systems (including MRI Revenues and Benefits where applicable) to update records and make liability decisions. Interpret relevant legislation and case law to determine correct Council Tax liability. Collate, scan, index, and accurately record correspondence and evidence within the electronic document manag... Contract