Costa Assistant Manager

Description The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. Key Responsibilities Operational Delivery Manage the daily operation of the venue, ensuring smooth and efficient service. Deliver a high-quality, consistent guest experience. Ensure the venue is fully prepared for service, including staffing, stock and presentation. Monitor service flow and resolve issues quickly. Work closely with kitchen teams to ensure timely and accurate food delivery. Team Leadership Recruit, lead, coach and develop the team. Create rotas aligned to occupancy, demand and budget, ensuring maximum productivity. Set clear ..... full job details .....