As Corporate Trainer you will be responsible for designing, developing, and delivering high-quality training programmes for internal teams, with a particular focus on customer service training and management development. This role will ensure employees are equipped with the skills and knowledge to perform effectively and support the company''s overall business objectives. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.As Corporate Trainer, you be responsible for: Designing and delivering engaging training sessions for customer service teams and management staffFacilitate interactive and impactful training workshops, both in- person and virtually, to ensure knowledge retention and engagementAdapt facilitation style to suit different audiences, learning styles, and business needsUse a range of training methods, including workshops, coaching, and e-learningProvide one-on-one coaching and mentoring to employees when needed.Utilising the Learning Management System (LMS) to create, manage, and deliver training contentMaintain accurate training records within the LMS, ensuringcompliance and tracking employee progressLeverage the LMS to streamline training delivery and record- keepingMonitor learning progress through the systemAssessing training needs by working closely with department heads and key stakeholdersMeasure the ..... full job details .....