Corporate Services Administrator

Arc Recruitment is partnering with a well-established and highly respected financial planning firm seeking to expand its Corporate Services team. We are looking for an experienced Corporate Services Administrator with a strong focus on Group Pension Schemes, including Group Personal Pensions (GPPs), Defined Contribution (DC) pensions, and Auto-Enrolment.
This is an excellent opportunity for a detail-oriented, organised individual with experience in a fast-paced, regulated environment — ideally someone who has supported financial advisers or corporate clients within an IFA, consultancy, or pension provider setting.
Key Responsibilities
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Administer a portfolio of corporate group pension schemes, including GPPs, DC pensions, and auto-enrolment arrangements
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Manage scheme member lifecycles: processing new joiners, leavers, salary changes, and contribution updates
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Liaise with corporate clients, financial advisers, and pension providers to ensure smooth scheme operation
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Maintain scheme documentation and ensure compliance with FCA regulations
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Prepare client reports, renewal packs, and provider comparison illustrations
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Support ad-hoc projects including group protection and healthcare scheme renewals
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Investigate and resolve technical, compliance, or provider-related queries professionally and promptly
Requirements -
Experience working in an IFA firm, employee benefits consultancy, or pension provider (essential)
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Strong understanding of GPPs, DC pensions, and Auto-Enrolment regulations
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Familiarity with leading providers (e.g. Aviva, Royal London, Standard Life, etc.)
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Excellent written and verbal communication skills, with a professional and client-focused approach
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High level of accuracy and the ability to manage multiple schemes and deadlines
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Experience using Intelligent Office or similar CRM systems (desirable)
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Knowledge of wider employee benefits (e.g. group risk, PMI) is a plusSalary and Benefits
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Competitive salary of up to £35,000, based on experience
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Fully office-based role within a collaborative and supportive team
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Work with a respected financial planning firm and high-profile corporate clients
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Comprehensive training and clear progression pathways
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Exposure to a broad range of employee benefits services and projects
If you’re a pensions-focused administrator ready to join a professional, people-first business with strong values and an excellent team culture, Arc Recruitment would love to hear from you.
Salary
The salary offered for this role is arange of £25k - £35k/annum
To be considered for the maximum of the range then you must show 2 years+ working experience within the financial services industry and in particular pension scheme administration.