Corporate Receptionist

Job Title: Corporate ReceptionistLocation: City of LondonSalary: £32,500 + bonus + excellent benefitsOverviewReporting to the Senior Client and Hospitality Services Manager, this Corporate Receptionist role is a pivotal front-of-house position within a corporate environment. As the first point of contact for visitors and clients both in person and over the phone you will play a key role in creating a lasting first impression through exceptional customer service and professionalism.Working as part of a professional team of four, you will support the smooth day-to-day running of the client floor, always ensuring a seamless and high-quality experience.Key ResponsibilitiesIn this varied and hands-on role, responsibilities will include: Meeting and greeting visitors and clients in a professional and welcoming manner, offering refreshments where requiredDelivering excellent customer service when handling telephone enquiries and managing front-of-house interactionsMaintaining a clean, organised, and professional environment across reception and client meeting areasManaging meeting room bookings using the Manhattan booking system, liaising with hosts to confirm meeting requirements in advanceCoordinating client requests and ensuring all arrangements are delivered to a high standardAdhering to security procedures, including issuing, recording, and tracking visitor access passesHandling queries or complaints calmly and professionally, escalating where appropriateSetting up and ..... full job details .....