Corporate Collections Officer

Corporate CollectionsOfficerLocation: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UWPay Rate: £17.81 per hourJoin Our Finance TeamAre you an experienced finance professional with strong customer service skills and a passion for delivering excellent results? We''re looking for a Corporate Collections Officer to join our Exchequer Services team and play a key role in maximising income collection while providing outstanding support to residents, customers and internal departments.This is an exciting opportunity to work in a fast-paced environment where you''ll manage debt recovery, support financial processes and contribute to improving services across the organisation.About the Role:As a Corporate Collections Officer, you will be responsible for managing the recovery of outstanding invoices and debts, ensuring timely collection of income and maintaining accurate financial records. You''ll work closely with customers, internal teams, legal services and external agencies to resolve queries and recover outstanding debts in a fair and professional manner.Key ResponsibilitiesManage and recover outstanding invoices and debts in line with council procedures.Respond professionally to customer enquiries by telephone, email, letter and face-to-face.Negotiate repayment arrangements and determine appropriate recovery action.Prepare cases for legal recovery where necessary.Process credit notes, refunds, write-offs and standing orders.Produce and process Direct Debit and BACS ..... full job details .....