Coordinator

CoordinatorLocation: Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £26,500 Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) Dynamite Recruitment is currently working on behalf of a well-established award-winning organisation who are UK wide. Our client pride themselves on providing a specialist service and due to changes within the business are now looking to recruit a Customer Service Coordinator to manage client accounts. As a Customer Coordinator you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You''ll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email and phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties and internal teams to support client needs Completing high volumes of administrative tasks related to account management What We''re Looking For Previous experience in an Account Manager/Co-ordination/Call Handling role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong ..... full job details .....