Contracts Officer – Building Services

We are recruiting an experienced Contracts Officer to support the effective management of mechanical, electrical, maintenance and facilities management contracts. You will monitor contractor performance, strengthen compliance and governance, support financial control, and work with internal teams and external partners to improve service delivery.

• Administer and oversee building services, maintenance and facilities management contracts.
• Monitor contractor performance against KPIs, SLAs and contractual requirements.
• Coordinate audits, quality assurance checks, compliance reviews and remedial actions.
• Support procurement, tendering, contract negotiation and governance processes.
• Assist with budgets, forecasting, invoice checks, cost control and financial reporting.
• Track risk, statutory compliance and social value commitments.
• Produce accurate performance reports and recommend service improvements.
• Build effective relationships with property teams, contractors and external partners.

• Proven experience managing building services, maintenance or FM contracts.
• Strong knowledge of contractor governance, contract administration and service standards.
• Experience monitoring KPIs and SLAs, completing audits and addressing performance issues.
• Understanding of procurement, tendering, budget management and cost control.
• Excellent communication, stakeholder management and influencing skills.
• Strong analytical, organisational and report-writing ability.
• Confident IT user, including Microsoft Office; experience with Concerto or a similar contractor management system is desirable.
• A-level standard education or equivalent professional experience; relevant CPD or professional body membership is advantageous.

This is an excellent opportunity to contribute to safe, reliable and well-managed public buildings while developing your experience across contract management, compliance, procurement and service improvement.

If you have the relevant contract management experience and are ready to make a positive impact across a local authority estate, submit your CV quoting reference VAC-(phone number removed)-OR(phone number removed).

DBHRSolutions is acting as the employment Business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.