Contracts Manager(Facilities Management)

Leading Building Services and FM company is seeking a Contracts Manager to cover the Midlands area. We have an enviable reputation for the reliable delivery of cost and energy efficient building management, operational and technical solutions for businesses of all shapes and sizes - from retail parks to leisure complexes, educational establishments and commercial properties.Ensure contractors and service partners are performing to the required standards of service and customer care in line with HFL''s own value, culture and expectations.Ensure the strict application of governance and value for money processes for all works completed.Ensure the Engineering teams comply with all statutory, client and company policies and procedures relevant to the contract deliverables including all QSHE processes.Build the client relationship and be a point of escalation for any service performance issues or customer complaints.Making operational systems judgements and decisions based on good engineering practice and essential service requirements, to ensure continuity of service.Liaising with the site based maintenance staff, sub-contractors and other site based operational departments to ensuring good communications.Take the lead and ensure that there is a full and sufficient handover from the Commercial Team to Operations covering all aspects.Full PandL accountability for portfolio of sites.Attend any identified training required to maintain the existing safe working practices and ..... full job details .....