Contracts Manager -Repairs

We are seeking an experienced and motivated-Contracts Manager-to lead the delivery of responsive repair services and void property works across our housing stock. The successful candidate will oversee a team of supervisors and skilled trades, as well as manage relationships with external contractors, to ensure a consistently high-quality, efficient, and cost-effective service is provided to residents.

Key Responsibilities

• Lead, support, and motivate supervisors and trade teams, ensuring high levels of performance and service delivery.

• Manage and coordinate responsive repairs and void works from inception to completion, ensuring targets and KPIs are achieved.

• Conduct regular 1-2-1 meetings, performance reviews, and appraisals with supervisors to support personal and team development.

• Oversee the effective management of external contractors, ensuring compliance with contractual requirements, health and safety standards, and agreed quality benchmarks.

• Drive efficiencies, identify improvements in service delivery, and implement best practice operational processes.

• Monitor operational performance, budgets, and cost control to ensure value for money and high resident satisfaction.

• Ensure all work is planned, delivered, and completed to the highest standards, in line with regulations and company policies.

About You

• Proven experience in a Contracts Manager or similar managerial role, ideally within housing, property maintenance, or construction.

• Strong leadership skills, with the ability to manage multidisciplinary teams and contractors effectively.

• Excellent organisational and communication skills, with a proactive and solutions-focused approach.

• A thorough understanding of responsive repairs, void management, and building maintenance processes.

• Strong knowledge of health and safety legislation and contract compliance.

• IT literate with experience of using housing or works management systems (desirable).

Additional Information

• Competitive salary and benefits package.

• Opportunities for professional development and progression.

• Working on a contract basis with potential for extension.