Contracts Coordinator

Join Our Team as a Contracts Coordinator!Are you ready to take the next step in your career? We are an innovative organisation dedicated to providing top-notch services while maintaining the highest Environmental, Health, and Safety standards. We are currently seeking a motivated Contracts Coordinator to join our dynamic team in Sheffield.About the Role:As a Contracts Coordinator, you will play a vital role in the coordination and delivery of contracts from inception through to execution. You will work closely with various teams to ensure production activities meet established requirements and foster strong relationships with customers and internal stakeholders.Key Responsibilities:Customer Engagement:Liaise with customers to establish contract requirements.Build strong relationships with site managers, engineers, and external buyers.Respond to customer queries via phone and email.Contract Coordination:Obtain and manage customer schedules.Oversee delivery schedules through the scheduling system.Collaborate with production to ensure customer commitments are met.Problem Resolution:Identify potential complaints and take proactive measures.Log and analyse customer complaints in the CRM system.Respond effectively to feedback and common complaint trends.Sales Generation:Identify opportunities for upselling and additional sales leads.Schedule additional product requirements and refer leads to specialists.Administrative Duties:Maintain databases and keep accurate records.Generate ..... full job details .....