Negotiable
Join CBRE as a Contract Support Specialist
Location: Leeds
Are you passionate about delivering exceptional customer service and supporting operational excellence? CBRE, the global leader in real estate services, is looking for a Contract Support Specialist to join our dynamic team.
About the Role
As a Contract Support Specialist, you''ll play a vital role in ensuring the smooth operation of our facilities management contracts. You''ll be the go-to person for coordinating service delivery, managing communications, and supporting both our clients and internal teams.
Key Responsibilities
- Provide professional and timely support to clients via phone and email
- Coordinate and assign work orders, ensuring SLA compliance
- Liaise with site teams and suppliers to manage quotations and purchase orders
- Monitor and update service calls from initiation to completion
- Maintain accurate records and documentation using company systems
- Support the engineering team and drive performance
- Promote CBRE''s culture and values across all interactions
What We''re Looking For
Education & Training:
- GCSEs (or equivalent) including English and Maths; A-Level/HNC preferred
- Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Experience with systems like Dynamics, Concept, or Maximo is a plus
- Previous experience in a customer-facing role within a medium-sized business
- Strong communication and interpersonal skills
- Detail-oriented, organized, and able to multitask effectively
- A proactive team player with a customer-first mindset