Contract Services Manager

Contract Services ManagerAt Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It''s important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.We are now looking for a Contract Service Manager to take ownership of a long-standing fault maintenance contract (station security) across major London train stations. Reporting into the Lead Contract Service Manager, you''ll play a key role in managing finances, performance, and delivery on a high-profile contract that keeps London moving.This is a hybrid role - you''ll be based at our Canning Town office 2 days per week, with an additional day visiting customer sites across London.What you''ll doTake full accountability for contract finances, ensuring delivery within budget.Identify opportunities for growth and additional revenue through variations and new orders.Manage invoicing, budgets, forecasts, and monthly financial reporting up to board level.Gain a deep understanding of costs, reviewing expenditure regularly to spot trends and efficiencies.Ensure contract performance meets all SLA and KPI commitments, working with delivery managers on root cause analysis and service improvements.Oversee commercial risks and work closely with legal and commercial teams.Drive continual service improvement initiatives to deliver cost-effective ..... full job details .....