Contract Planner

• Plan and schedule heating installation works for engineers and installation teams across the contract.
• Arrange appointments with residents/tenants and ensure installation dates are confirmed and communicated clearly.
• Work closely with engineers, supervisors, team leader and contract managers to make sure jobs are planned correctly and completed on time.
• Manage the installation programme including surveys, installations and any follow up works where required.
• Ensure engineers’ diaries are planned efficiently to maximise productivity and minimise unnecessary travel.
• Deal with any scheduling issues such as cancelled appointments, access issues or delays and rearrange works where required.
• Liaise with residents, clients and internal teams to provide updates on installation works and resolve queries.
• Ensure all jobs are raised, updated and closed correctly on the company’s system.
• Keep accurate records of installations via Planned Programs and POWs, appointments and job progress.
• Monitor the progress of works and highlight any issues that could affect KPIs or completion targets.
• Provide updates and reports to Team Leader and Contract Managers where required.
• Ensure all works are scheduled in line with contract requirements and company procedures.
• Work closely with other planners, administrators and operational teams to ensure works run smoothly

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