Contract Manager

Role: Contract ManagerLocation: Central London Salary: 65k-70k + Car Allowance Working Pattern: Hybrid We are working with a leading facilities management company seeking a highly capable Contract Manager to lead the delivery of a high-profile TFM London Schools contract, ensuring the provision of a first-class facilities management service. Job OverviewThis role will act as the primary contract representative to the customer, taking full responsibility for service delivery across both hard and soft FM services. The successful candidate will ensure consistently high standards of operational performance, compliance, and customer satisfaction across the contract. Reporting into the Key Account Director, the Contract Manager will be accountable for operational delivery, team leadership, financial performance, and continuous improvement initiatives. The role requires a strong relationship-builder who can engage effectively with key stakeholders while driving service excellence and contract performance. The contract has a significant soft services element, with cleaning representing the largest service line. As such, candidates must demonstrate experience managing cleaning operations alongside a solid understanding of technical FM delivery, including planned preventative maintenance (PPMs) and engineering compliance. Key ResponsibilitiesEnsure the efficient and effective management of integrated facilities operations across four sites, including planned and reactive maintenance ..... full job details .....